Wednesday, June 3, 2009

Common troubleshooting step regarding printer problem

There are some common troubleshooting steps regarding printer problem.
When print is not coming then, first you should check that printer is detecting or not. Go to device manager and click new hardware
scan. After scanning you should check that printer is detecting or not in the list.
If printer is detected then open the printer and try to print a test page. See the error messages regarding print.

If any message appear on the screen related "spooler service" then, you should check print spooler service from services list. Go
to services.msc and start the print spooler service.
If printer is not detected then you should change the printer cable and then check.
If print stuck in queue then you can open then printer and cancel all the previous document and then try. You should also restart
the printer.
If all is fine but print is not coming then you can uninstall and reinstall the printer driver software.

Some times you can get error code like
Error code 02 - It is related to printer warm up issues. If you are facing this, check printer cable for loose connection.
Error code 11 - paper out issue.
Error code 30 - postscript firmware problem.
Error code 14 - check cartridge.
Error code 22 - printer configuration setting is incorrect.
If printer is attach with network then check connectivity of LAN.

There are many manufacturer of printer and they provide the printer support and help service through the website or on line support.
If you have Hp printer and you are facing the problem with printer then you can search hp website regarding problem. There are many
knowledgeable base article are present which one help you to resolve the printer problem. Just like Hp, all manufacturer also provide
on line services like canon and lexmark. you can visit manufacturer website and find the solution regarding printer problem. All are
also provide on line telephone support for their product and you can ask about your problem.

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